Dear Guests,

By proceeding with the reservation you accept and agree with 26 Group Sdn Bhd (the Property Management) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:

 

RATES, DEPOSIT AND PAYMENTS

All rates quoted are in Malaysia Ringgit (MYR) and inclusive 8% of government tax.
The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.

• A fee of RM120.00 will be charged for each additional adult staying in the rooms. Children who are 12 or younger sleep for Free in the existing bedding of a room shared with a paying adult.

Fees apply should a roll-away bed be required. Please contact the Villa for more information.

 

Please note that all request on rooms is subject to availability upon guest arrival.
In the event you complete a booking based on a rate that has been incorrectly posted, the Villa reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

EARLY ARRIVAL AND LATE DEPARTURE

• Should you arrive at the villa prior to the normal check-in time, you are advised to approach the Villa's Front Desk in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
• Late checkouts are available on request subject to room availability.
• Please check with the Villa's Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 5pm and a full day room charge may be incurred for late check-out after 5pm.
• A valid government-issued identification or passport is required at check-in.

CREDIT CARD CONFIRMATION

• A valid credit card is required for all reservations to secure your reservation.
• Upon reservation, credit cards will be charged for the amount indicated on the booking confirmation page and email.
• The Hotel accepts Debit and Credit Card.

CANCELLATION POLICY

• Any cancellation received within 3 days prior to arrival date will incur the first night charge.

• Failure to arrive at the villa will be treated as a No-Show and will incur the first night charge.

GENERAL PROVISIONS

• By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.
• The Villa may, at its absolute discretion, cancel the reservation if the Villa is of the opinion that the reservation information provided is falsified or incomplete.
• The Villa shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
• You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
• The Villa shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.

RESTRICTIONS

You may not bring the following into our Villa premises:

1. Pets
2. Food that may cause discomfort to other guests such as Durian, Jackfruit, Salted Fish and Shrimp Paste.
3. Any electrical appliances and/or equipment for heating and/or cooking purposes

• The Villa reserves the right to remove and/or confiscate any of the above items found in any Villa room immediately without notice to you and to charge you for any costs incurred for taking such action or for any loss or damage caused to the Villa room, premises or property or to any Villa guests or third party as a result of your failure to comply with this policy.
• The Villa further reserves the right to ask you to leave the Villa and remove your belongings from the room immediately if we shall, in our sole opinion, deem that you have used the villa room in an irresponsible manner or in a manner that will compromise the safety of, or cause damage and/or harm to the Villa room, the Villa premises, the other Villa guests, our staff or any other persons or the reputation of the Villa without any compensation and/or any reimbursement to you.
• The Villa is committed to providing a smoke-free environment in all Villa premises. Smoking is prohibited in any part of the Villa premises including but not limited to Villa rooms, except in any restricted smoking area(s) designated by Starlight Villa (if any) (“Non Smoking Policy”).

Terms & Conditions updated on: April 13th, 2026.