Embroidered Starlight towels on a crisp white bed
Guest information

House rules

A few simple rules so every group enjoys the same calm, clean, comfortable stay.

At a glance

  • Check-infrom 3:00 PM
  • Check-outby 12:00 PM
  • SmokingNot allowed
  • PetsNot allowed

Arrival & departure

  • Check-in is from 3:00 PM and check-out is by 12:00 PM.
  • Please bring a valid government-issued ID or passport for check-in.
  • Arriving early? The front desk can store your luggage until your house is ready.
  • Late check-out is available on request, subject to availability. Please ask at least 24 hours before departure. A half-day charge may apply between 12 PM and 5 PM, and a full-day charge after 5 PM.

Guests & occupancy

  • Each house has a maximum number of guests. Please stay within it so beds, towels and bathrooms go round.
  • Each additional adult is charged RM 120.
  • Children aged 12 and under stay free when sharing existing bedding with a paying adult.
  • Roll-away beds can be arranged for a fee, subject to availability.

Food & kitchen

  • Please don't bring durian, jackfruit, salted fish or shrimp paste into the houses. Their smell lingers for the next guests.
  • For safety, don't bring your own electrical appliances for cooking or heating. Use the kitchen and BBQ areas provided.
  • Cookware, tableware and BBQ grills are provided in every house.

Smoke-free, no pets

  • Starlight is a smoke-free property. Smoking isn't allowed anywhere on the premises, including inside the houses, except in a designated smoking area if one is provided.
  • Pets aren't allowed on the premises.

Looking after the house

  • Please treat the house as you would your own. Any loss or damage may be charged.
  • Restricted items found on the premises may be removed without notice, and any resulting cost charged.
  • Guests who use the house irresponsibly, or put the safety of others at risk, may be asked to leave without a refund.

A few kind requests

  • Keep karaoke and music at a considerate volume late at night. Sound carries in the hills, and other families may be sleeping.
  • Grill only in the BBQ areas, and make sure the coals are out before you head to bed.
  • Switch off lights and fans when you go out for the day.

Need help during your stay?

Our team is a message away, day or night.

Under the stars

Ready for Your Mountain Getaway?

Check live availability and book direct, or message us and we'll help you choose the right house for your group.

WhatsApp us